July Skincare Policies

At July Skincare, we're committed to providing you with a superior skincare experience that's tailored to your unique needs. To ensure that we can offer personalized and on-time appointments for every guest, we kindly request a 24-hour notice for any rescheduling, canceling, or service adjustments. Any notice given less than 24 hours from your appointment start time will result in a fee of 100% of the service cost, to compensate for your esthetician's time.

All appointments need to be canceled or rescheduled through Square using your appointment confirmation email. Square will not allow you to cancel or reschedule an appointment if it is within 24 hours of your appointment time. If you need to cancel or reschedule a service the day of your appointment, please contact us through text and we will respond as soon as possible in between other appointments. 

PLEASE NOTE: This cancellation policy includes all services booked for an appointment. If you book two services and decide on the day of the appointment that you would not like to receive one of the booked services, you will be charged 100% of the cost of the canceled service. We set aside time for your appointments based on the length of each service you request, so we appreciate your understanding of this policy and respect for our time. 

To ensure a smooth, relaxing, and timely service, please be sure to sign all required consent forms prior to your appointment and arrive on time. Failure to do so may result in a delay or cancellation of your service, with up to 100% of the service cost charged. We ask that you arrive 5 minutes early to your scheduled appointment time and text us when you arrive.

Prior to your skin or sugaring appointment, it is mandatory to review the before and after care guidelines available on julyskincare.com. This ensures that you are aware of any contraindications that might affect your scheduled service and helps prepare your skin/hair for the treatment. For sugaring, remember that your hair should be at least ¼ inch long (around 2-3 weeks of growth, with 3 weeks preferred) to achieve the best results.

We appreciate your cooperation and look forward to providing you with a wonderful experience at July Skincare.

For any sugaring appointment, please allow hair growth for at least 2-3 weeks. Hair should be at least ¼ long – about the length of long-grain rice. For legs, 3-4 weeks is recommended. The longer the better!

IMPORTANT NOTICE: If, at the time of your appointment, your hair has not grown out sufficiently to meet the requirements for the service, regrettably, the appointment will need to be canceled and the full cost of the treatment will be due. Please reach out to Kristen if you have any questions about this requirement before the date of your service.

We're committed to providing a safe and comfortable spa environment for all of our guests. We do not tolerate any inappropriate behavior and reserve the right to refuse service to anyone who violates this policy. To ensure that our guests can fully relax and enjoy their spa experience, we kindly request that no photos, phone calls, audio or video recording, or video conferencing take place during treatment services. Thank you for your understanding and cooperation in helping us maintain a peaceful and respectful atmosphere.

For the comfort and relaxation of all our clients, we kindly ask that you refrain from bringing infants or children to your appointment. If someone is accompanying you to your appointment, they are welcome to wait in the lobby while you enjoy your spa treatment. Please note that only the client receiving the services and their esthetician are permitted in the treatment room, unless the client is a minor. We appreciate your cooperation in maintaining a peaceful and safe environment for all our clients.

At July Skincare, we want you to enjoy every moment of your spa experience. Please plan to arrive a few minutes early and take some time to relax in our lobby before your service begins. If you're running late, we kindly request that you let us know as soon as possible so we can make every effort to accommodate your appointment. However, please note that if you arrive more than five minutes past your scheduled start time, your esthetician may need to adjust the service to fit the remaining time or reschedule your appointment. Any appointment rescheduled due to tardiness will be considered a same-day cancellation and will result in a fee. Thank you for your cooperation and understanding.

We understand that life can throw unexpected surprises our way, including unexpected periods. If you're currently menstruating, please note that you're still welcome to attend your scheduled appointment as long as you wear a tampon or menstrual cup. We kindly ask that you schedule your appointment accordingly and plan ahead to ensure your comfort during your spa treatment. Please note that changes made to your appointment within 24 hours of your scheduled time will incur a fee as outlined below – we expect you to communicate ahead of time if you need to reschedule, menstruation is not a reason for a same-day cancellation or no-call/no-show. Thank you for your understanding and cooperation.